Leading the search for car distribution systems which will provide customer fulfilment in the most efficient and effective way.

Forthcoming Meetings

Thursday 4th December 2008 - ICDP New Vehicle Supply Seminar, Hen House, UK - a booking form and agenda is available to download by following the link on the left.

Wednesday 18th and Thursday 19th March 2009 - ICDP's Spring Meeting, Warsaw, Poland.

Profiting from change: strategies for effective retailing and after-sales: ICDP's 2009-2011 programme

Profiting from change: strategies for effective retailing and after-sales is the next phase of collaborative research from ICDP, the international automotive research and strategic advice organisation, who have been distinctive thought leaders in vehicle retailing and after-sales since 1994.

Starting in April 2009 and running for three years, ICDP’s programme offers participants from across the automotive industry unique support for the task of building and evaluating successful future business strategies:

• Pooled research funding on topics of strategic importance
• Measurement and benchmarking of key business parameters
• Exploration of new concepts and emerging markets
• Understanding and perspective from our experienced team
• Ideas, guidance, and challenge
• Opportunities for debate, learning, and networking
• Confidential tailored advice and presentations

Our 2009-2011 programme has been designed to address the key questions facingthe sector now and in the years ahead, including:

• How effective are current retailing and after-sales channels in delivering true customer value, and what can be done to improve their performance and cut costs, making them more resilient, cost-effective, and profitable?
• What lessons can be learnt from the way the automotive industry is evolving in other markets around the world, and from successful operators in other business sectors?
• How will social, regulatory and environmental pressures shape future customer demand, and how should the automotive retail industry respond?

The ideas and information we generate are communicated to Programme Members through a variety of outputs, including reports, briefings and presentations, but particularly at dedicated events throughout the year, providing an invaluable opportunity for debate on topics of critical importance, and for high-level networking with industry peers.

Membership of the programme is open to operators from right across the industry;please contact the Project Office for details.

Further information is available in the 2009-2011 programme documents, available for download from the links on the left side of this page.