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Reverse logistics is the logistics process of removing new or used products from their initial point in a supply chain, such as returns from consumers, over stocked
inventory, or outdated merchandise and redistributing them using disposition management rules that will result in maximized value
at the end of the items' original useful life. A reverse logistics operation is considerably different from forward logistics. It must establish convenient collection points to receive the used goods from the final
customer or remove assets from the supply chain so that more efficient use of inventory / material overall can be achieved. It
requires packaging and storage systems that
will ensure that most of the value still remaining in the used good is not lost due to careless handling. It often requires the
development of a transportation mode that is compatible with existing forward logistic system. Disposition can include returning
assets into inventory pools or warehouses for storage, returning goods to the original manufacturer for reimbursement, selling
goods on a secondary market, recycling assets, or a combination that will yield maximum value for the assets in question.
For example, T-Shirts with minor flaws like improper logo print
of the manufacturer or unnoticeable stitching flaws are often sold at discounted prices by specialized retailers. The collection
of the flawed clothes from the various stores and reselling them at the discount shop is an example of reverse logistics.
Additionally, 'no quibble' returns policies adopted by retailers often mean that the goods returned are not damaged and can
simply be re-conditioned to go back into the system.
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