
Staff&Line solutions respond to two major challenges.
Firstly, improving the service quality provided to users with a direct impact on the company’s productivity. Secondly, managing and reducing IT costs, which tend to have a “knock-on effect” on the company’s profitability.
Staff&Line provides an integrated and modular solution covering all IT management requirements: inventory, audit, asset management for both information technology and other types of asset (telecommunication equipment, furnishings, etc.), incident, problem and change management, providing an interface between users and the IT department via an online portal. A new Staff&Line offering, configuration management (CMDB), completes the package...
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