Through PYTHEAS Service Desk (PSD), PYTHEAS allows you to implement ITIL good practice guidelines for service desks (service support or service delivery).  All ITIL processes can be managed with a single database that is shared with PYTHEAS Asset Management (PAM). Discover this complete and modular solution for infrastructure management with which PYTHEAS can support your ITIL projects (training, consulting, and integration).  Our software can be used on 3 different platforms for small, medium and large businesses.